Question 1

How does PassportAlerts work?

Accepted Answer

PassportAlerts monitors the USPS Retail Customer Appointment Scheduler (RCAS) every few minutes for cancellations and newly available time slots at 3,100+ Post Offices nationwide. When an appointment opens near you, we send an instant notification so you can book it before it disappears.

Question 2

Is PassportAlerts affiliated with USPS?

Accepted Answer

No. PassportAlerts is an independent notification service. We are not affiliated with, endorsed by, or connected to the United States Postal Service (USPS), the U.S. Department of State, or any government agency. We monitor publicly available appointment data and alert you when slots open. You book directly through USPS.

Question 3

How quickly will I be notified when an appointment opens?

Accepted Answer

Our system checks for new appointments every few minutes. SMS subscribers receive alerts within minutes of a slot opening. Email subscribers may experience slightly longer delivery times depending on their email provider.

Question 4

Does PassportAlerts book the appointment for me?

Accepted Answer

No. PassportAlerts is a notification-only service. When we detect an open appointment, we send you an alert with the location, date, time, and a direct link to the USPS scheduler so you can book it yourself.